Experience

Universidad del Desarrollo · Concepción, Chile

Jan 2026 – present

Academic leadership for the undergraduate Computer Science program.

• Coordinate curriculum planning, course scheduling, and student progression across the program
• Support students and faculty through academic advising and policy implementation
• Drive continuous improvement of teaching and learning processes

X-Consulting

Jan 2025 – present

• Deliver data science consulting from problem framing to solution deployment for clients across multiple industries
• Prepare and manage project proposals and tender applications to secure new business opportunities

Universidad del Desarrollo · Concepción, Chile

Aug 2019 – present

Teaching CS and data analysis across undergraduate and graduate programs.

• Teach Introduction to Programming, Database Systems, Information Technology for Management, Data Visualization, Business Intelligence, and Data-Driven Decision Making
• Deliver courses across Industrial Engineering and Computer Science (undergrad), and Master's in Data Science and Master's in Business Technology
• Design course content that combines technical depth with practical business applications

Universidad del Desarrollo · Concepción, Chile

Jun 2025 – Dec 2025

• Managed the Computer Science program's day-to-day operations: student affairs, curriculum coordination, faculty management
• Oversaw academic standards and student progression
• Acted as interim program director

Uber

May 2023 – Aug 2024

Uber Eats — grocery segment growth and personalization.

• Conducted large-scale user experiments and data analysis to identify growth opportunities in the Uber Eats grocery segment
• Partnered with product teams and ML engineers to enhance user personalization and ranking models

Cornershop

Jul 2020 – May 2023

• Led deep data analysis to uncover insights driving product growth
• Leveraged data to optimize product features, track key performance metrics, and identify user behavior trends

Banco de Crédito e Inversiones (BCI)

Jan 2019 – Jul 2020

• Built customer segmentation models using financial data to assess client health and risk profiles
• Analyzed sales team visit patterns to optimize client engagement strategies for SME clients
• Created automated text analysis systems to classify customer emails and extract satisfaction insights

Universidad del Desarrollo · Concepción, Chile

Mar 2013 – Dec 2018

• Supported diverse technical subjects: Information Technology, Statistics, Probability, Chemistry, Thermodynamics, Stochastic Models
• Led weekly review sessions and designed assessments to reinforce core concepts and evaluate student progress

Pontificia Universidad Católica de Chile · Santiago, Chile

Apr 2018 – Aug 2018

• Supported a graduate-level Data Mining with Python course in the Master's in Statistics program

Telefónica Research and Development

Mar 2018 – Aug 2018

• Adapted a Multilevel Regression with Post-stratification (MRP) implementation to Chilean data
• Evaluated applicability to mobile and open public data sources (CASEN Survey, Origin–Destination Survey)